Policy scope
When this policy applies
This policy covers personal information handled when you use Cashmo Casino’s website and services. Information may be used to manage accounts, support verification and provide customer service. Other organisations you visit have their own privacy practices, so check their notices directly.
Check the current privacy notice for its latest revision date.
Information handled
What information may be collected
01Account details
Information you provide to create or manage an account, such as contact and personal details.
Cashmo Casino may use account information to provide services and respond to your requests.
02Identity and age checks
Identity, age and address details or documents may be requested for verification.
Checks may be required before you can use cash features or make a withdrawal.
03Payment information
Details needed to verify deposits, withdrawals and payment ownership.
Withdrawals are only to payment accounts registered in your name.
04Source of funds
Evidence may be requested where relevant, including for higher amounts.
Standard UK KYC and anti-money-laundering checks may include automated checks and manual review.
05Communications
Information you share when contacting customer support.
Support is available by live chat, email and call-back; the listed email is info@cashmo.casino.
The information needed depends on the service or check involved. Only provide personal or payment details through Cashmo Casino’s appropriate account or support channels, and do not share passwords or one-time codes.
How data is used
Why Cashmo Casino uses information
- To provide and manage account services.
- To verify identity, age and payment ownership where required.
- To process deposits and withdrawals and respond to support requests.
- To carry out relevant security, compliance and responsible gambling checks.
The information used depends on the purpose and circumstances. For details about a particular use, check the current Cashmo privacy notice or contact support.
Cookies
Cookies and browser settings
Cookies or similar technologies may be used to support website functions or preferences. The current privacy and cookie information explains what is used and how to manage your choices. You can also review cookie settings in your browser.
Your browser may retain its own history or cached files. These are managed through your browser settings. Read the Cookie information for details about Cashmo Casino’s use of cookies.
Storage
How information is stored
Information is handled as needed to provide services and complete relevant checks. The types of data and storage arrangements can depend on your account activity and the purpose for which information is collected.
The current privacy notice sets out the applicable storage and retention details. If you need information about a specific record, contact Cashmo Casino through its stated support channels.
Sharing data
When information may be shared
Information may be shared where needed to provide services, verify details, meet legal obligations or support security checks. The current privacy notice explains the relevant recipients and purposes.
If you follow an external link, the organisation you visit handles information under its own privacy practices. Check that organisation’s notice before sharing personal details.
Protecting your details
Security and sensitive information
Share personal details with care
Cashmo Casino may request identity, address or payment-ownership evidence for verification. Use the account process or contact route stated by Cashmo Casino, and check that a channel is genuine before sending documents.
- Never share your password or one-time security codes.
- Keep account recovery details private.
- Check documents for information you do not need to share.
- Keep your browser and device software up to date.
Retention
How long information may be kept
01Account and verification records
Retention depends on the purpose and any applicable legal or regulatory requirements.
02Support communications
The current privacy notice explains the relevant retention approach.
03Your own browser records
Manage browsing history and cached data through your device and browser settings.
04Other stored information
For the applicable retention details, refer to the current privacy notice.
Contact Cashmo Casino if you have a question about how long a particular record is kept.
Your rights
Your privacy rights and choices
UK GDPR and the Data Protection Act 2018 give you rights concerning your personal information. Depending on the circumstances, you may be able to request access or correction, or exercise other rights. Contact Cashmo Casino to ask about your information and the process for making a request.
If you are concerned about how your information is handled under UK data protection law, you can contact the Information Commissioner’s Office The ICO is the UK’s independent data protection regulator. You can also raise your concern with Cashmo Casino through its current privacy contact route.
Related information
More Cashmo Casino information
Cashmo casino privacy policy: how we handle your data
Information Cashmo Casino may collect
Cashmo Casino may handle details you provide for account services and customer support, as well as information needed for identity, age, address or payment-ownership checks. The specific information depends on your use of the service and any checks required.
Verification may involve identity documents, proof of address and payment ownership evidence. Source-of-funds information may also be requested when relevant. Standard UK KYC and anti-money-laundering checks can include automated checks and, where needed, manual review.
Cashmo Casino is available through a progressive web app, with no native store installation. Information handled when using the website or app-like experience depends on the service and the relevant privacy and cookie information.
How Cashmo Casino uses personal data
Cashmo Casino may use personal information to provide account services, carry out verification, process payment activity and respond to your enquiries. Support is available through 24/7 live chat, email and call-back; the listed email address is info@cashmo.casino.
Information may be used where needed to provide services, complete verification, address security concerns or meet applicable legal and regulatory requirements. Refer to the current privacy notice for the purposes and legal basis that apply to your information.
Cookies and similar technologies may support website functions or remember preferences. Check the current cookie information and your browser settings to find out what choices are available.
Cashmo data protection and storage
Cashmo Casino handles information for relevant service, verification and compliance purposes. The current privacy notice explains how information is protected and whether it is shared with other organisations to provide services or meet obligations.
Retention depends on the type of information and why it is held. Check the current privacy notice for the retention details that apply, or contact Cashmo Casino with a question about a particular record.
For details about who is responsible for handling your information, any transfers and the relevant safeguards, refer to the current privacy notice or contact Cashmo Casino.
Privacy rights for UK players
Cashmo Casino players in the United Kingdom have rights under the UK GDPR and the Data Protection Act 2018. Depending on the circumstances, these may include requesting access to or correction of personal information and exercising other data protection rights.
Some information may need to be retained where legal or regulatory requirements apply. Contact Cashmo Casino to ask how a right applies to your circumstances or how to submit a request.
If you remain concerned about how your personal information is handled, you can contact the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Keeping your Cashmo Casino account secure
Keep your passwords and payment details private, and use only payment accounts registered in your name. If you are asked for verification documents, use the account process or contact route provided by Cashmo Casino.
For account or privacy questions, contact Cashmo Casino through 24/7 live chat, email or call-back. Check the current privacy notice for the latest information about requests, retention and your available choices.
- Read the current privacy notice before sharing personal information.
- Check which identity or payment details are needed for verification.
- Review cookie choices in the current notice and your browser settings.
- Use Cashmo Casino’s stated contact route for privacy requests.
- Contact the ICO if a data protection concern remains unresolved.
